What Makes a Leader?
The whole world is facing challenges we’ve never seen before - and at times like these, leadership has never been more crucial. So, what makes a Leader? Dr Daniel Goleman states that leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Now, more than ever, employees are looking for leaders who are empathetic. Leaders, who are not afraid to show emotions, be human and provide support during the challenging times. Empathetic leaders feel genuine concern for others and are intrinsically motivated to help them thrive.
While empathy is important at all times, in turbulent times like these – when fear runs high and uncertainty abounds – it is even more vital. If people don’t feel you care about them when the chips are down, they’ll know you don’t care any other time.
Do you know how to define empathy in this pandemic new normal? Are you taking the right steps to show emotional to support your team members? How do you understand the emotional needs of your employees and react properly to them?
These are just some of the challenges we'll be tackling in this 100-minute live online workshop. At the end of this session, you'll be able to:
- Identify the areas where there's a need for more empathy and support within your team
- Work through this (and any future) crisis together with your team through a supportive, open & honest environment
- Link empathy to leadership and improve trust and collaboration between team members