vILT Communications Skills

Despite taking place in a virtual environment, Virtual Instructor Led Training is a great way to stimulate the learning process just as in a traditional classroom.

Duration

3 + 3 Hours

Topics

  • How to spot the conversations that are keeping you from what you want h
  • How to stay focused on what you really want
  • How to know when safety is at risk
  • How to stay in dialogue when you’re angry, scared or frustrated
  • How to turn challenging conversations into action and results

Training objectives

At the end of this training, you will be able to:

  1. Communicate effectively with internal and external clients
  2. Manage challenging conversations
  3. Achieve better results

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