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Focus100 Leading with Empathy during Uncertain Times

For Intermediate Level

Focus100 Leading with Empathy during Uncertain Times


100 Minutes


  • Understand the value of leading with empathy during uncertain times.
  • Assess one’s empathy mindset and behaviors
  • Embrace strategies and ways to improve empathy using relevant tools and tips

Training objectives

At the end of this training, you will know to:

  • Empathy—meaning, need and correlation to leadership
  • Components of empathy
  • Types of empathy – cognitive, emotional and compassionate
  • Healthy empathy balance – Self imposing, self demeaning and self connected
  •  Communication with empathy
  • Traits of an empathetic person
  • Traps to empathy
  • Tactics for developing empathy

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